Washing Machine Repair Nottingham

Washing Machine Repairs

If you need a washing machine repair in Nottingham or Nottinghamshire, you've come to the right place. With our local professional domestic appliance engineers, when you book a repair or service with NG Appliances you'll be getting the best possible service from our fully trained local domestic appliance engineers.

Whatever the problem, our highly skilled manufacturer trained engineers can normally have you up and running again the same day for a fraction of the cost of a new appliance, saving you money and saving the environment from yet another perfectly repairable washing machine ending up on the scrap heap.

Our engineers offer a vast range of same-day in-home appliance repairs, with over 95% normally being completed within the very first visit. In the unlikely event our engineer does not have a spare part required to complete your repair, we do not charge any extra for the return visit, and we are able to procure most spare parts on a next working day basis.

We work on a very simple basis. One of our specialist engineers will inspect your appliance, explain what's causing the problem, and quote for any repairs needed prior to commencement of repairs. All our washing machine repairs are fully guaranteed.

To arrange a cost-effective domestic appliance repair, call us today on Nottingham 0115 8719265 or Mansfield 01623 403699

Washing Machine Help & Advice

With all the years we've spent repairing domestic appliances, comes much experience we'd like to share with you. What follows are simple tips and advice that might just avoid an unnecessary engineer visit.

1> Unplug the machine and leave it 5 minutes.

NG Appliance does not advise attempting DIY repairs on complex and potentially dangerous modern domestic appliances. All repairs must be completed by a competent person.

Before we get into the nitty-gritty, a word of caution that may just keep someone alive. I've lost count of the number of washing machines our engineers have attended and found the top or back cover removed whilst still connected to a live electrical supply, exposing themselves and family members to potentially lethal live circuits. Even if you're only cleaning something, pump blades for example can make a mess of your fingers.

It takes seconds to make it safe, please always unplug! Leave the machine a further 5 minutes after unplugging for any capacitors to discharge as these can hold lethal voltages even after unplugging.

2> My Washing Machine won't drain.

This is one of the most common problems we encounter. There are several possible causes but by far the most popular reason is a blocked drain filter.

Most modern front loading washing machines have an easily accessible filter located behind the lower front kickstrip panel. If your washing machine failed to drain or there's any water visible in the drum, the best course of action is to manually scoop out as much water as possible using a plastic jug or container. Some brands feature a manual drain pipe located next to the filter to drain the appliance into a shallow bowl or tray, however they can be very slow, and whilst they are worth a try there's also a chance whatever's preventing your appliance from draining is also blocking the manual drain pipe.

After removing all visible water from the drum, place some old bath towels around the front of the appliance as the pump/sump and pipe can easily contain a further 2 litres. Slowly start to open the filter whilst using the towels to soak-up any leakage, most brands turn counter-clockwise to open. Clean the filter and housing of larger items, and rinse under running water. Common items found include money, paper clips, elastic bands, nails and screws etc. Once the filter is clean and free from all foreign objects, re-fit turning clockwise to secure. Be careful not to overtighten though as the plastic threads are easily damaged.

If cleaning the filter does not resolve the problem, odds are the pump has failed or there's a blockage in your washing machines internal pipes or pump which is probably best resolved by one of our engineers.

3> My Washing machine won't spin.

Probably the number one reason for failure to complete the final spin is a blocked pump filter. If your machine won't drain, please follow the advice in section 2 above.

A washing machine that's draining but still fails to spin, could also be caused by an 'out of balance load'. Contrary to popular belief, an 'out of balance load' does not necessarily mean the load is too heavy or too large. The most frequent 'out of balance load' is usually a single heavy item that the machine cannot distribute equally about the drum prior to spin. This can easily be checked and rectified by adding a similar size or weight item to the load and re-trying the spin, if the spin completes successfully you most likely have your culprit!

The Hidden Washing Machine Killer

That headline might seem dramatic, but it's the truth! There is something that a large proportion of the UK population are doing to their expensive washing machines that is drastically shortening the lifespan of their machines. What's worse is that we've been slowly conditioned by advertising to do this over many years.

Bad smell coming from your machine?

Washer door seal going black or mouldy?

If so, read on and i'll attempt to explain why.
To be fair, a bad smell coming from your machine or a mouldy door seal are by far the least of your problems.

So, what's this terrible thing I hear you say?

Liquid detergent, or just as bad, liquitabs!

Take a look at this picture of a typical sight our engineers see on an almost daily basis.
Image of a rotten drum support caused by liquid detergent and low temperature use This is the view of the back of a typical washing machine drum support. The slime thats typically found around a door seal of liquid detergent users has infested the entire drum.
If you're using any form of liquid detergent combined with regular low temperature washes there is a slow but sure build-up of soap scum, bacteria and limescale that is slowly eating away at the alloy drum support at the back of your washing machines drum.
As you can see, the left leg in the picture has cracked due to corrosion of the cast aluminium drum support. For a lot of washing machines, this is a sure route to the appliance scrap heap as to compound matters a lot of current appliances manufacturers bond or seal the outer-container ( the tank that holds the water ) shut meaning it's impossible to replace the damaged drum support without replacing the entire 'tank' assembly as it's known.
The reason for this is that liquid detergents and colour-friendly detergents do not contain any oxygen based bleaching agents as they are unstable in liguid form. Instead optical brighteners are included to keep clothes looking bright, but they don't actually contribute to any cleaning.

How to keep your washing machine in good condition

1>Start using a powdered detergent.

Get to the root cause and go back to using a powdered product which contains a small amount of bleaching agent. If you have low water pressure and powder gets left in the drawer, put it in the drum before the clothes go in just before you start the machine going.
Don't like using powder because it gets left on the clothes at the end of the wash?
This is typically caused by overdosing wash powder, areas with lower water hardness don't need to use as much detergent

2>Increase the wash temperature when possible

Kill off bacteria and stop it building-up in the drum by increasing the wash temperature on wash items that can stand a higher temperature. Could you wash towels for example on a hotter wash.

3>Need to do something to get rid of the build-up & smell?

Remove, clean and re-fit the detergent drawer. Set your machine for a hot cycle and add a cup of white vinegar to the drum. The vinegar will help to sanitise your machine.

Open: Mon-Thu: 8:30am-5:30pm Fri 9am-4pm
Visa Debit card payments logo
Mastercard payments logo
Visa card payments logo
American Express card payments logo